Payment Policy

Effective Date: March 10, 2025

At PLAYXCITY, we want to ensure that your shopping experience is as smooth and secure as possible. This Payment Policy outlines the terms and conditions related to payments for purchases made through our website.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your checkout process easy and convenient. The following payment methods are accepted:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: You can choose PayPal as a payment option at checkout for added convenience and security.
  • Apple Pay: For customers who prefer to use Apple Pay, it is available as a payment method.
  • Other Payment Methods: Additional secure payment options may be available, and these will be listed at checkout, based on your location.

2. Payment Authorization

  • When you place an order on our website, your payment is securely processed by a trusted third-party payment processor.
  • PLAYXCITY reserves the right to verify your payment information before shipping your order. This may include performing a pre-authorization on your payment method to ensure sufficient funds are available.

3. Pricing and Charges

  • Product Prices: All product prices are displayed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. Any changes in price will be applied to orders placed after the change has been made.
  • Sales Tax: Sales tax will be applied to your order based on your shipping address and in compliance with applicable state and local tax laws.
  • Shipping Fees: Shipping charges will be calculated at checkout based on the weight, dimensions, and destination of your order.

4. Order Confirmation and Payment Processing

  • After placing an order, you will receive an order confirmation email. This email will contain details of your purchase, including your order number, items purchased, and the total amount charged.
  • While you will receive a confirmation email, the transaction is not finalized until the payment is successfully processed. PLAYXCITY reserves the right to cancel or reject any order if there are issues with payment processing or suspected fraud.

5. Failed or Declined Payments

  • If your payment fails or is declined, you will be notified immediately, and you will have the option to update your payment information and resubmit your order.
  • PLAYXCITY is not responsible for any failed payments, bank charges, or issues caused by incorrect or expired payment details.

6. Currency

  • All payments are processed in US Dollars (USD). If your payment method is based in another currency, your bank or payment provider may apply conversion fees, which are outside of our control.

7. Refunds and Cancellations

  • If an order is canceled or a return is initiated, refunds will be issued to the original payment method. Refund processing may take up to 7-10 business days depending on your payment provider.

8. Security

We take the security of your payment information seriously. All transactions on our website are protected with SSL encryption technology. Additionally, we comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the safety of your sensitive data.

If you have any questions or concerns about your payment, please feel free to contact our customer support team at info@playxcity.xyz.